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Behavioral Health

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BEHAVIORAL HEALTH

1623 E. Sunset Drive, Monroe, NC 28110

Behavioral Health Center First Step
Behavioral Health Center (BHC) First Step is located on the campus of CMC-Union in Monroe, N.C. Accredited by the Joint Commission on Accreditation of Healthcare Organizations and licensed by the State of North Carolina, we specialize in chemical dependency treatment programs for adults 18 and older. We are the only full-service treatment facility within the tri-county area and are part of the Behavioral Health Centers of Carolinas HealthCare System.

Inquiries, admissions and confidential telephone consultations are available 24 hours a day, seven days a week, through the clinician-staffed Behavioral Health Call Center or by calling the facility directly. Referrals may be made by self, family members, physicians, friends, employee assistance programs, employers, mental health professionals, managed care representatives, clergy, judicial/legal agencies, and other caring individuals.

Treatment Options
BHC First Step provides the following treatment options:

  • Detoxification/rehabilitation - Our medically supervised detoxification is offered in an inpatient setting. Patients admitted to this level of care will receive a comprehensive medical evaluation and follow a prescribed detoxification regimen. Residential treatment combines medical and other clinical approaches in a safe and regulated setting.
  • Partial Hospitalization (Day Treatment) - This program serves medically stable patients who need intensive, goal-focused, and ongoing treatment but do not meet specific criteria for inpatient hospitalization or traditional outpatient services.
  • Intensive Outpatient Program - Characterized primarily by a group therapy approach with a core focus on relapse prevention, this level of care is for medically stable adults who have an adequate support system.
  • Other Outpatient Programs - provides outpatient services which are highly personalized to meet specific patient needs, may employ group or individual approaches or both.
  • Continuing Care - This treatment option is available as part of each patient's ongoing aftercare treatment.
  • Outpatient Residential - Provided on a "fee for service" basis, this service allows a patient to receive room and board at the facility while participating in the Partial Hospitalization or Intensive Outpatient Programs.
  • Family Program-BHC First Step offers a comprehensive treatment approach for family members and significant others. This program meets every Saturday for four hours. A special children's program is included on a monthly basis.

Our Facility
In late 2000, BHC First Step relocated into a new, 8,800-square-foot, state-of-the art facility. It consists of 10 double-patient rooms, four group meeting rooms, a patient day room/eating area, a patient kitchen, and indoor and outdoor recreation areas. The relocation was part of a $47 million CMC-Union expansion and renovation project.

To contact BHC First Step, call 704-283-2043. To reach the Behavioral Health Call Center, call at 800-418-2065 or 704-444-2400.

 QUICK FACTS

For a specific list of Behavioral Health Center Services and locations, Click here.

Behavioral Health Call Center receives more than 30,000 inquiry calls per year.

Depression is the leading cause of disability worldwide among persons age 5 and older.

Fewer than 1/2 of the 17 million Americans affected by depression seek treatment even though it can help about 85% of them.

4 of the 10 leading causes of disability for persons age 5 and older are mental disorders.

Mental illnesses are more common than cancer, diabetes or heart disease.

About 29% of the population has either a mental or addictive disorder.

Anxiety disorders are the most common mental illnesses in America.

1 in every 5 families is affected in their lifetime by a severe mental illness, such as bipolar disorder, schizophrenia and major depression.

About 12% of U.S. youths under age 18 have mental, behavioral or developmental disorders, yet only 1/5 of those who need treatment receive it.

Alcohol is the 3rd leading cause of preventable mortality in the U.S., after tobacco and diet/activity patterns.

Almost 3 times as many men as women are problem drinkers.

Suicide is now the 2nd leading cause of death among persons 15 to 24 years of age.
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